Frequently Asked Questions
Are ACCESS® Roll-Up Covers available straight from the factory?
Yes, visit our online store or go to our Dealer Locator to find a dealer near you.
Can I easily install a tonneau cover by myself?
ACCESS® Roll-Up Covers can certainly be installed in minutes by one person, times will vary depending on ability level. Check out our easy to follow instructions and helpful install videos.
How do I keep my ACCESS® Roll-Up Cover looking good?
Simply use mild liquid soap and water to clean. For further protection, occasionally treat your cover with ACCESS® COVER CARE® Cleaner & UV protectant. Avoid using citrus or petroleum based products.
Do you offer different color tonneau covers?
No, black is the only color available for our roll-up tonneau covers.
How long will the cover material last?
For year round protection, all our roll-up covers use the same UV protected, embossed, commercial grade, reinforced vinyl which remains flexible to -40° F. Mild liquid soap and water is best for cleaning. To increase the longevity of your cover occasionally apply ACCESS® COVER CARE® Cleaner & UV Protectant.
Are your tonneau covers weather proof?
Our tonneau covers have an integrated fabric seal on the front and rear along with a waterproof foam gasket between the rails and truck box forming a tight barrier between your truck and cover. Our premium models include an ELEMENT SEAL™ Gasket for additional protection at the bulkhead. For further safeguarding, locate and seal various factory holes, crevices and stake pockets found on the truck box.
Will my tailgate open with a cover?
Yes, our tonneau covers allow for normal tailgate operation when the cover is both open and closed.
Do tonneau covers transfer from one truck model to another?
All our tonneau covers are made model specific to ensure a perfect fit and therefore are not transferable to trucks with different box sizes.
How do I fine tune the tension on my roll up cover?
ACCESS® Roll-Up Covers have tension adjusters for direct tension control. Simply turn the dial equal amounts on both sides. No tools needed.
Can an ACCESS® Roll-Up Cover be locked?
Latching occurs automatically when closing the cover. Combined with a locking tailgate, your box converts into a secure unit.
Do the Roll-Up Covers work with 5th Wheels?
Yes, simply roll the cover to the front of your truck box and secure with the storage straps.
Can I get an ACCESS® Roll-Up Cover if I have a toolbox on my truck?
Yes, the ACCESS® Toolbox Edition Roll-Up Cover works with over the rail, 19 - 21" toolboxes. The tonneau cover works perfectly, no interference with toolbox operation.
What size toolbox is the ACCESS® Toolbox Roll-Up Cover compatible with?
The ACCESS® Toolbox Roll-Up Cover will fit most 19-21" over-the-rail toolboxes and comes with all the features of the ACCESS® Original Roll-Up Cover. Each kit includes a front header bar to seal against the toolbox.
Will your tonneau covers work with other truck bed accessories?
Our tonneau covers are compatible with stake pocket truck bed racks, bed mats, bed rails, bed caps, tailgate protectors and most drop-in, under-the-rail and spray-in liners.
Will your tonneau covers work with bed extenders?
Yes, bed extenders must have at least 3 in. of clearance on each side, if your box extender does not provide 3 in. of clearance, our spacer kit provides the additional required clearance. Adapter kits are available for Suzuki Equator, Nissan Titan and Nissan Frontier.
Will the ACCESS® Roll-Up Covers stretch or bend under heavy snow?
No, our tonneau covers can endure heavy snowfall and are tested under all weather conditions.
Will these tonneau covers weather and fade in the hot sun?
ACCESS® Roll-Up Covers are made of UV protected vinyl to minimize weather damage. To extend the life of your cover, periodically use ACCESS® COVER CARE® Cleaner and UV Protectant.
Will an ACCESS® Roll-Up Cover work in the cold?
Absolutely! ACCESS® Roll-Up Covers are tested in both hot and cold climates. Our UV protected, reinforced vinyl stays flexible to -40° F.
Do ACCESS® Roll-Up Covers hold water when it rains?
If you ensure the cover is kept drum tight, water will be less prone to pool.
Is there an ACCESS® Roll-Up Cover available for my older truck?
Yes, we have applications dating back to 1973, check Shop by Truck to see if we have a cover for your truck.
Can I still install an ACCESS® Roll-Up Cover on a truck with a utility track system?
Yes, we have covers for trucks with utility track systems. Check our Shop by Truck listings.
With an ACCESS® Roll-Up Cover, will I be able to use the trunk on my Honda Ridgeline?
The Honda Ridgeline trunk continues to be functional, however, restricted from completely opening.
Will these covers work with a drop-in, over the rail bed liner?
Yes, however, trimming/cutting of the bed liner is required.
Where is the serial number located on my roll-up cover?
The serial number is located under the rear bar on the passenger side of the cover, starting with a letter and followed by a seven-digit number.
What if I need a replacement part?
You can purchase replacement parts online or call our Customer Service Department at 877-708-4787 to place an order.
What is the warranty on the roll-up tonneau covers?
5 Year Limited Warranty applies to ACCESS® Limited, ACCESS® Original, ACCESS® LORADO® and ACCESS® Toolbox Edition Roll-Up Covers.
VANISH® and LITERIDER® Roll-Up Covers offer a 3 Year Limited Warranty.
TONNOSPORT® Roll-Up Covers offer a 2 Year Limited Warranty.
See the complete warranty.
What should I do if I have a warranty issue or missing/damaged part?
Fill out our warranty claims form. A Customer Service Representative will contact you within 48 hours.
